Return & Refund Policy

We want you to feel confident with your purchase.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must be unused, unworn, undamaged, and in their original packaging.

How to Start a Return

To request a return, please contact us at:

support@delligentglobal.com

Please include your order number, the email address used for your order, and the reason for your return request.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include your order number and photos of the item and packaging so we can review the issue and help resolve it.

Refunds

Once we receive and inspect your returned item, we will notify you whether the refund has been approved.

If approved, your refund will be issued to your original payment method. Please note that it may take several business days for your bank or payment provider to process the refund.

Non-Returnable Items

We cannot accept returns for items that have been used, worn, damaged after delivery, or returned without prior authorization.

For return or refund questions, please contact us at:

support@delligentglobal.com